Windscribe platforms

Platform Speed Stability
Android - -
Windows - -

Windscribe protocols

VPN: Virtual Private Networks come in many forms. Advantages include security and ease of use. VPNs can be used by any software. Turning the VPN on and off can be slow.

Windscribe performance

by month | year

Speed

Stability

Number of tests

All Tests

Created At Platform Location Median Speed Stability
2024-10-03 iOS 850.69 100.00%
2024-10-03 iOS 881.97 100.00%
2024-10-03 iOS 882.51 100.00%
2024-10-03 iOS 454.61 100.00%
2024-10-01 Windows 72.85 85.71%
2024-08-02 Mac OS 128.32 95.24%
2024-05-31 Android 124.06 66.67%
2024-03-11 Android 161.83 90.48%
2023-12-14 Android 655.73 100.00%
2023-11-03 Windows 196.26 100.00%
2023-09-08 Windows 552.14 71.43%
2023-08-25 Windows 145.58 95.24%
2023-03-15 Android 73.44 92.86%
2023-03-15 Android 73.52 90.48%
2023-02-28 Mac OS 190.83 100.00%
2023-02-28 Android 65.63 92.86%
2023-02-06 Mac OS 334.46 76.19%
2023-02-04 Windows 581.21 100.00%
2023-01-27 Windows 179.54 95.24%
2023-01-23 Windows 10.73 69.05%
2023-01-23 Windows 10.98 66.67%
2023-01-16 Windows 265.43 95.24%
2022-12-24 Windows 199.20 100.00%
2022-12-22 Windows 364.50 80.95%
2022-12-17 Windows 806.45 90.48%
2022-11-29 Windows 1461.88 100.00%
2022-11-28 Windows 114.09 88.10%
2022-11-28 Windows 387.70 97.62%
2022-11-16 Windows 131.34 100.00%
2022-11-14 iOS 113.85 100.00%
2022-10-31 Windows 695.24 95.24%
2022-10-19 Windows 277.89 100.00%
2022-09-18 Windows 130.75 95.24%
2022-09-15 Android 573.89 95.24%
2022-09-08 Mac OS 302.60 95.24%
2022-08-12 Windows 940.89 100.00%
2022-07-12 Windows 106.09 92.86%
2022-06-12 Windows 166.84 95.24%
2022-06-04 Android 372.38 95.24%
2022-05-09 Windows 272.02 90.48%
2022-04-22 Android 283.62 92.86%
2022-01-27 Android 486.78 100.00%
2022-01-27 Android 488.68 100.00%
2022-01-26 Android 726.96 100.00%
2022-01-26 Android 754.43 100.00%
2022-01-26 Android 600.45 100.00%
2021-11-10 Windows 258.70 100.00%
2021-10-01 Windows 471.65 100.00%
2021-07-03 Mac OS 864.13 85.71%
2021-05-28 Mac OS 168.35 90.48%
2021-04-24 Android 273.75 90.48%
2021-03-16 Mac OS 1656.70 90.48%
2021-03-09 Windows 34.17 90.48%
2021-03-09 Windows 55.01 90.48%
2020-11-23 Windows 823.78 90.48%
2020-09-06 Mac OS 683.80 100.00%
2020-08-19 Windows 1214.58 100.00%
2020-08-04 Windows 226.77 100.00%
2020-07-17 Windows 54.98 97.62%
2020-07-17 Windows 82.99 100.00%
2020-05-29 Windows 205.32 66.67%
2020-05-18 Windows 307.79 100.00%
2020-04-03 Windows 366.51 100.00%
2020-03-26 Windows 293.20 100.00%
2020-03-20 Mac OS 283.69 100.00%
2020-03-14 Windows 235.18 80.95%
2020-03-09 Android 51.35 100.00%
2020-03-03 Windows 173.79 100.00%
2020-03-01 Windows 287.64 100.00%
2020-02-22 Windows 368.30 100.00%
2020-02-22 Mac OS 435.55 100.00%
2020-02-07 Windows 1187.93 100.00%
2020-02-05 Windows 482.24 90.48%
2020-01-21 Android 106.43 100.00%
2020-01-21 Android 99.13 100.00%
2020-01-18 Windows 210.04 100.00%
2020-01-15 Mac OS 91.78 97.62%
2020-01-15 Windows 241.66 100.00%
2020-01-11 Mac OS 257.48 100.00%
2020-01-08 Windows 142.81 100.00%
2020-01-08 Windows 147.92 100.00%
2020-01-07 Mac OS 137.20 100.00%
2020-01-07 Windows 308.11 100.00%
2020-01-03 Mac OS 213.45 92.86%
2020-01-03 Mac OS 136.28 95.24%
2019-12-24 Mac OS 185.55 100.00%
2019-12-24 Mac OS 418.73 100.00%
2019-12-23 Mac OS 374.77 100.00%
2019-12-21 Mac OS 167.10 100.00%
2019-12-21 Mac OS 367.87 100.00%
2019-12-20 Mac OS 111.54 97.62%
2019-12-19 Mac OS 396.82 100.00%
2019-12-19 Mac OS 75.41 97.62%
2019-12-18 Mac OS 661.83 100.00%
2019-12-17 Mac OS 333.22 100.00%
2019-12-16 Mac OS 70.00 90.48%
2019-12-14 Mac OS 396.04 100.00%
2019-12-13 Mac OS 358.12 100.00%
2019-12-12 Mac OS 168.54 100.00%
2019-12-12 Mac OS 33.79 88.10%
2019-12-12 Mac OS 41.06 90.48%
2019-12-12 Mac OS 29.30 76.19%
2019-12-02 Windows 323.64 80.95%
2019-12-02 Windows 363.52 80.95%
2019-12-02 Windows 315.84 80.95%
2019-11-30 Windows 108.45 90.48%
2019-11-30 Windows 133.57 90.48%
2019-11-30 Windows 46.98 85.71%
2019-11-30 Windows 224.62 97.62%
2019-11-25 Android 110.68 100.00%
2019-11-24 Windows 396.00 100.00%
2019-11-02 Windows 525.07 100.00%
2019-10-21 Mac OS 170.76 90.48%
2019-10-19 Windows 586.58 100.00%
2019-10-17 Windows 272.85 100.00%
2019-10-16 Windows 211.53 97.62%
2019-10-16 Windows 202.84 100.00%
2019-09-30 iOS 323.77 100.00%
2019-09-29 Windows 202.27 90.48%
2019-09-29 Windows 144.76 88.10%
2019-09-25 Windows 132.50 100.00%
2019-09-21 Windows 29.33 88.10%
2019-08-26 Windows 901.42 100.00%
2019-08-23 Android 267.70 100.00%
2019-08-19 Windows 695.81 100.00%
2019-08-14 Windows 291.04 97.62%
2019-08-08 Windows 172.42 100.00%
2019-08-05 Windows 554.12 100.00%
2019-07-20 Windows 116.13 100.00%
2019-07-19 Windows 176.32 100.00%
2019-07-19 Windows 218.16 100.00%
2019-07-17 Windows 134.33 100.00%
2019-07-14 Android 179.68 100.00%
2019-07-13 Windows 159.01 100.00%
2019-07-12 Windows 196.04 100.00%
2019-07-12 Windows 241.30 100.00%
2019-07-11 Windows 153.30 97.62%
2019-07-10 Windows 161.45 100.00%
2019-07-08 Windows 203.95 100.00%
2019-07-07 Windows 121.60 100.00%
2019-07-06 Windows 195.99 100.00%
2019-07-05 Android 362.17 100.00%
2019-07-05 Windows 177.14 100.00%
2019-07-05 Windows 228.02 100.00%
2019-07-04 Windows 73.88 100.00%
2019-07-04 Windows 138.68 100.00%
2019-07-03 Windows 70.35 97.62%
2019-07-02 Windows 184.39 100.00%
2019-07-02 Android 233.50 100.00%
2019-07-02 Windows 231.35 100.00%
2019-07-02 Windows 86.34 100.00%
2019-07-01 Windows 30.99 97.62%
2019-07-01 Windows 55.99 88.10%
2019-07-01 Windows 39.94 95.24%
2019-06-30 Android 167.17 100.00%
2019-06-30 Windows 327.60 100.00%
2019-06-30 Windows 282.63 100.00%
2019-06-29 Android 222.69 100.00%
2019-06-29 Android 229.04 90.48%
2019-06-29 Android 74.00 100.00%
2019-06-29 Android 273.93 100.00%
2019-06-28 Android 97.72 100.00%
2019-06-28 Android 162.90 100.00%
2019-06-28 Android 265.26 95.24%
2019-06-28 Android 126.89 100.00%
2019-06-26 Windows 292.97 100.00%
2019-06-26 Windows 175.27 100.00%
2019-06-18 Windows 526.51 100.00%
2019-06-18 Windows 425.51 100.00%
2019-06-16 Windows 204.71 100.00%
2019-06-13 Windows 346.75 100.00%
2019-06-10 Windows 259.67 100.00%
2019-06-09 Android 209.82 100.00%
2019-05-08 Windows 315.27 95.24%
2019-05-08 Windows 239.31 100.00%
2019-05-08 Windows 41.92 95.24%
2019-05-06 Windows 312.64 100.00%
2019-04-27 Windows 159.40 100.00%
2019-04-27 Windows 178.85 100.00%
2019-04-24 Windows 397.15 85.71%
2019-04-24 Windows 482.62 85.71%
2019-04-24 Windows 361.66 85.71%
2019-04-21 Mac OS 198.96 100.00%
2019-04-12 Windows 96.13 100.00%
2019-04-05 Windows 235.90 100.00%
2019-04-05 Windows 78.02 97.62%
2019-04-05 Windows 1099.69 100.00%
2019-04-05 Windows 707.90 100.00%
2019-04-05 Windows 314.65 100.00%
2019-04-05 Windows 87.74 100.00%
2019-04-05 Windows 391.01 100.00%
2019-04-05 Windows 436.32 100.00%
2019-04-05 Windows 59.73 80.95%
2019-04-05 Windows 91.18 100.00%
2019-04-05 Windows 364.66 100.00%
2019-04-04 Windows 239.89 100.00%
2019-03-29 Linux 519.61 100.00%
2019-03-22 iOS 267.76 100.00%
2019-03-19 Windows 236.67 100.00%
2019-03-16 Windows 152.82 100.00%
2019-03-08 Windows 234.85 95.24%
2019-03-06 Windows 182.98 100.00%
2019-03-05 iOS 147.33 100.00%
2019-02-20 Windows 227.84 100.00%
2019-02-13 Windows 234.75 100.00%
2019-02-07 Windows 154.13 100.00%
2019-02-06 Windows 19.36 45.24%
2019-02-05 Windows 140.11 100.00%
2019-02-03 Windows 156.91 100.00%
2019-01-29 Windows 100.33 100.00%
2019-01-24 Windows 187.45 95.24%
2019-01-24 Windows 106.55 95.24%
2019-01-22 Windows 371.05 100.00%
2019-01-22 Windows 412.88 100.00%
2019-01-22 Windows 262.52 100.00%
2019-01-20 Windows 194.66 97.62%
2018-12-29 Windows 372.69 100.00%
2018-12-25 Windows 270.92 95.24%
2018-12-18 Windows 312.58 100.00%
2018-12-16 Windows 214.30 100.00%
2018-12-11 Mac OS 387.98 95.24%
2018-12-04 Windows 403.34 100.00%
2018-11-28 Windows 51.36 100.00%
2018-11-26 Windows 206.46 100.00%
2018-11-23 Windows 556.25 80.95%
2018-11-23 Windows 582.03 80.95%
2018-11-23 Windows 352.22 85.71%
2018-11-22 Windows 298.57 100.00%
2018-11-22 Windows 233.47 100.00%
2018-11-16 Windows 123.17 100.00%
2018-11-11 Windows 502.38 95.24%
2018-11-10 Windows 252.02 95.24%
2018-10-21 Mac OS 298.63 100.00%
2018-10-20 Windows 196.50 100.00%
2018-10-15 Windows 60.52 97.62%
2018-10-14 Android 200.78 100.00%
2018-10-13 Windows 142.95 100.00%
2018-10-05 Windows 131.15 100.00%
2018-10-01 Windows 402.15 100.00%
2018-10-01 Windows 386.86 100.00%
2018-10-01 Windows 177.58 88.10%
2018-09-30 Windows 347.00 97.62%
2018-09-30 Windows 1127.50 100.00%
2018-09-25 Windows 242.54 100.00%
2018-09-23 Windows 98.13 78.57%
2018-09-16 Mac OS 159.53 100.00%
2018-09-16 Mac OS 51.10 97.62%
2018-09-08 Windows 222.69 85.71%
2018-09-08 Windows 244.54 85.71%
2018-09-08 Windows 119.26 100.00%
2018-09-08 Windows 549.93 100.00%
2018-09-03 Windows 191.50 100.00%
2018-09-01 Windows 512.28 76.19%
2018-08-22 Mac OS 740.87 100.00%
2018-08-15 Mac OS 1129.80 85.71%
2018-08-11 Windows 110.01 95.24%
2018-08-10 Windows 88.86 92.86%
2018-08-07 Windows 467.75 100.00%
2018-08-03 Mac OS 310.84 100.00%
2018-07-27 Windows 263.16 100.00%
2018-07-27 Android 134.48 100.00%
2018-07-24 Windows 111.80 100.00%
2018-07-24 Mac OS 1401.50 100.00%
2018-07-23 Windows 443.18 100.00%
2018-07-23 Windows 326.26 100.00%
2018-07-19 Windows 90.51 95.24%
2018-07-15 Mac OS 214.60 100.00%
2018-07-14 Windows 128.87 95.24%
2018-07-09 Windows 590.12 100.00%
2018-07-07 Windows 246.41 97.62%
2018-07-07 Windows 503.05 100.00%
2018-07-07 Windows 427.90 100.00%
2018-07-07 Windows 341.73 97.62%
2018-07-07 Windows 475.52 100.00%
2018-07-07 Windows 405.15 100.00%
2018-07-07 Windows 553.54 100.00%
2018-07-07 Windows 508.81 100.00%
2018-07-07 Windows 541.65 100.00%
2018-07-06 Windows 638.99 100.00%
2018-07-06 Windows 338.04 100.00%
2018-07-06 Windows 491.21 100.00%
2018-07-06 Windows 706.46 90.48%
2018-07-05 Windows 142.27 100.00%
2018-06-30 Windows 143.48 100.00%
2018-06-30 Android 283.89 100.00%
2018-06-30 Android 130.61 100.00%
2018-06-30 Android 95.13 95.24%
2018-06-30 Android 127.18 97.62%
2018-06-30 Android 172.50 100.00%
2018-06-30 Android 169.57 100.00%
2018-06-30 Android 187.67 100.00%
2018-06-30 Android 157.40 90.48%
2018-06-30 Android 223.29 88.10%
2018-06-26 Windows 446.37 100.00%
2018-06-23 Android 165.46 100.00%
2018-06-21 Windows 109.29 95.24%
2018-06-08 Mac OS 87.92 100.00%
2018-06-03 Windows 46.32 100.00%
2018-05-27 Android 407.40 100.00%
2018-05-27 Android 0.00 0.00%
2018-05-22 Windows 179.93 100.00%
2018-05-18 Windows 207.39 95.24%
2018-05-16 Windows 161.45 95.24%
2018-05-16 Windows 166.44 95.24%
2018-05-15 Windows 394.50 100.00%
2018-05-10 Windows 211.65 95.24%
2018-05-09 Windows 451.31 100.00%
2018-05-07 Windows 138.67 100.00%
2018-05-06 Windows 297.83 100.00%
2018-05-02 Windows 931.99 100.00%
2018-04-27 Windows 393.60 92.86%
2018-04-27 Windows 776.28 100.00%
2018-04-24 Windows 418.13 100.00%
2018-04-23 Windows 279.23 100.00%
2018-04-23 Windows 245.52 100.00%
2018-04-20 Windows 235.47 100.00%
2018-04-17 Windows 241.93 95.24%
2018-03-11 Mac OS 209.68 100.00%
2018-03-01 Windows 790.57 100.00%
2018-02-28 Windows 244.57 100.00%
2018-02-26 Windows 144.81 95.24%
2018-02-14 Windows 531.29 100.00%
2018-02-02 Windows 122.94 100.00%
2018-01-29 Windows 371.96 100.00%
2018-01-18 Windows 111.56 92.86%
2018-01-15 Windows 314.76 95.24%
2018-01-15 Windows 111.85 90.48%
2018-01-12 Windows 128.56 100.00%
2018-01-10 Windows 158.10 100.00%
2018-01-09 Windows 254.38 100.00%
2018-01-08 Windows 244.59 100.00%
2018-01-03 Windows 472.48 100.00%
2017-12-29 Windows 329.63 100.00%
2017-12-25 Windows 310.08 100.00%
2017-12-25 Windows 189.87 90.48%
2017-12-24 Mac OS 100.89 97.62%
2017-12-24 Windows 402.36 100.00%
2017-12-23 Windows 221.83 95.24%
2017-12-21 Windows 602.79 100.00%
2017-12-21 Windows 232.60 95.24%
2017-12-18 Windows 275.62 100.00%
2017-12-16 Windows 297.55 100.00%
2017-12-12 Windows 267.97 95.24%
2017-12-11 Windows 43.78 78.57%
2017-12-11 Windows 59.75 85.71%
2017-12-09 Windows 201.24 100.00%
2017-12-08 Windows 379.86 100.00%
2017-12-07 Windows 1164.41 100.00%
2017-12-06 Windows 21.35 78.57%
2017-12-04 Windows 74.93 71.43%
2017-12-01 Windows 210.54 100.00%
2017-11-28 Windows 588.21 100.00%
2017-11-26 Android 269.93 100.00%
2017-11-22 Windows 280.28 100.00%
2017-11-09 Windows 660.92 90.48%
2017-11-09 Windows 606.48 100.00%
2017-11-08 Windows 1698.22 100.00%
2017-10-29 Android 444.42 100.00%
2017-10-28 Windows 192.06 100.00%
2017-10-26 Windows 246.46 100.00%
2017-10-21 Windows 84.69 80.95%
2017-10-18 Windows 137.93 100.00%
2017-10-17 Android 353.86 78.57%
2017-10-17 Windows 524.18 100.00%
2017-10-17 Windows 388.40 95.24%
2017-10-17 Windows 305.56 100.00%
2017-10-17 Windows 434.20 100.00%
2017-10-17 Windows 342.55 100.00%
2017-10-17 Windows 333.15 100.00%
2017-10-16 Windows 594.59 100.00%
2017-10-16 Windows 299.97 100.00%
2017-10-16 Windows 288.14 100.00%
2017-10-16 Windows 374.43 100.00%
2017-10-16 Windows 265.57 100.00%
2017-10-16 Windows 271.15 100.00%
2017-10-16 Windows 273.18 100.00%
2017-10-16 Windows 233.55 100.00%
2017-10-16 Windows 109.32 97.62%
2017-10-15 Windows 280.04 95.24%
2017-10-15 Android 348.66 95.24%
2017-10-13 Windows 86.70 80.95%
2017-10-13 Windows 89.75 90.48%
2017-10-13 Windows 98.70 88.10%
2017-10-13 Windows 78.16 92.86%
2017-10-13 Windows 99.96 95.24%
2017-10-13 Windows 455.59 95.24%
2017-10-13 Windows 249.56 95.24%
2017-10-13 Windows 159.36 71.43%
2017-10-13 Windows 263.98 95.24%
2017-10-12 Windows 207.97 90.48%
2017-10-03 Linux 169.33 90.48%
2017-08-24 Windows 135.72 95.24%
2017-08-24 Windows 148.78 100.00%
2017-08-19 Windows 666.15 100.00%
2017-08-19 Windows 1179.93 100.00%
2017-08-19 Windows 63.90 90.48%
2017-08-10 Windows 46.16 97.62%
2017-08-05 Windows 301.85 100.00%
2017-07-22 Windows 116.96 90.48%
2017-07-22 Windows 184.28 88.10%
2017-07-22 Mac OS 33.71 88.10%
2017-07-04 Windows 57.36 80.95%
2017-06-19 Windows 113.40 100.00%
2017-06-15 iOS 594.63 100.00%
2017-06-15 iOS 429.72 100.00%
2017-06-15 Mac OS 611.79 100.00%
2017-06-12 Mac OS 275.64 16.67%
2017-06-08 Windows 76.10 100.00%
2017-06-08 Windows 388.60 100.00%
2017-06-07 Windows 118.66 100.00%
2017-06-07 Windows 379.40 100.00%
2017-04-14 Windows 364.49 100.00%
2017-01-16 Windows 224.36 100.00%
2017-01-09 Mac OS 371.82 100.00%
2016-12-29 Windows 648.53 100.00%
2016-12-29 Windows 650.79 100.00%
2016-12-02 Mac OS 223.17 100.00%
2016-12-01 Mac OS 136.06 100.00%

Discuss Windscribe

Frequently Asked Questions

Why should I buy my circumvention service on Circumvention Central?

  • You can download the latest Android client without Google Play.
  • You can download and install the latest Windows client to your computer without circumventing.
  • You can use Alipay to buy any service.
  • Bilingual installation guides.
  • Bilingual customer support.
  • Support all of GreatFire's work including FreeBrowser and FreeWeibo.

How do you measure the speed of a circumvention tool?

The speed test that we have developed aims to reflect the real user experience. While a visitor to the site runs a test, in the background, their browser is downloading resources from the ten most popular websites in the world. According to Alexa, these sites are Google, Facebook, YouTube, Baidu, Amazon, Yahoo, Wikipedia, QQ, Twitter and Microsoft Live. The speed reported is simply the size of the file downloaded divided by the time taken to download it. We also verify whether the downloaded resource is complete. If the contents returned are incorrect or if the download fails to complete within 40 seconds, we mark it as failed. This data is then used to calculate our other main indicator - stability.

Other speed tests typically just measure download and upload speed by sending a couple of requests to the speed test server itself. The reported speed is not reflective of the user experience because normal browsing involves frequently sending lots of requests (not downloading or uploading one big file) to many different servers, not just one.

Why do you measure the stability of a circumvention tool?

Stability is typically not tested by other services at all. A healthy internet connection anywhere is supposed to deliver 100% stability, unless someone pulls the cable during the test. But using a circumvention tool in China is different. At any point, the connection can become unstable and/or go down completely. Individual requests may fail depending on the size of the request, the final destination and how they are proxied. Thus comparing service stability is just as important if not more important than comparing speed.

Can I test any circumvention tool on the site?

You can use our speed and stability tests with any circumvention tool, whether it is listed on our site or not. VPN users from around China will be able to test their tool on the site and those results will be added to our data. This data will be available for all to see.

Can I see the inner workings of your tests?

Tech savvy users can inspect how we conduct our tests by reviewing our javascript code.

Does GreatFire.org make money if I subscribe to a circumvention tool on this site?

One of the objectives in launching CC is to generate revenue for GreatFire.org. At the moment GreatFire relies on the kindness of individuals who send us donations and from a host of grant-making organizations around the world. We want to reduce our reliance on these organizations and set GreatFire.org on a path of self-sustainability. Visitors to the CC site will be able to purchase any paid-for tool that we currently test. GreatFire will act as a reseller of these tools in China and as such we will be given a portion of each sale by the VPN providers themselves. Users need not be based in China to purchase a circumvention service.

How does CC compare to other VPN review websites?

There are a host of websites that provide “VPN reviews” and “VPN ratings”. But anybody who has visited those sites can quickly see that they act as referral and marketing sites for a small subset of VPN providers and that most of those services do not work in China.

Where did you find those VPNs?

We used this great list of VPNs put together by That One Privacy Guy. We took that list and recruited a team of testers across China and tested almost every tool to see what works and what does not. It will come as little surprise to those in China to know that a very small number of these tools actually work in China.

Do we think that the authorities will use our website to crackdown on VPNs that work?

It would be very easy to completely block all VPNs if the authorities wanted to. However, we believe that they have not because of the importance of allowing access for businesses and for others. The goal of CC is simply to make it easier for all to find the circumvention tools that work the best.

Your tests tell me that my favorite tool does not work but it’s working great for me, what gives? Your tests tell me that my favorite tool works but it’s not working for me, what gives?

Test results can vary according to location, the service you are using to connect to the internet and your device. As more people use this site to test their circumvention tools, we will accumulate more data and will be able to develop a clearer idea of what is working and what is not.

How do you measure “stability”?

When you test your tool on our site in the background we download a certain number of images. If these images do not download or take more than 40 seconds to download then we consider this to be a failed test of stability and we calculate a percentage based on the number of images we attempted to download during the test.

Circumvention Central / GreatFire.org VPN Terms of Service:

Dear user, to provide a better experience, before purchasing a VPN service please carefully read through our terms:

  1. All the VPN services are provided by the respective VPN provider and not by Circumvention Central.
  2. If when using the VPN service you cannot connect to the service or find the service to be unstable, there can be several causes:
    1. Problems with your device or software.
    2. Problems originating from the VPN provider itself.
    3. The Great Firewall has temporarily or permanently blocked the VPN service.
    In case of (a), our customer service will try to assist you in resolving the problem. In the case of (b) or (c), we will alert the VPN provider of the problem and assist them in resolving it.
  3. We provide test data that helps you find a VPN provider that works well. However, if the VPN provider that you selected still does not work for you, we cannot provide a refund. Before choosing a VPN provider, please carefully review the performance data, user reviews or register a free trial account first (if available).

By purchasing a VPN service, you agree to these terms.